Give it your URL. It reads every page, answers visitors around the clock strictly from your content, and when someone wants a human it takes their details and emails you.
No FAQ spreadsheets, no training, no prompt writing. Your website is the training material.
We crawl your public pages and build a private knowledge base for your bot. Usually done in minutes.
Drop a script tag before </body> and a chat bubble appears. WordPress, Shopify, Webflow, custom — all the same.
It answers from your content with source links. When someone wants a person, it collects their details and emails you. Every conversation is in your dashboard.
The risk with support bots is not silence, it is confident nonsense. Every kefu.help answer is grounded in your pages, and when it is not sure, it says so.
Retrieves the relevant text from your site before replying. Off-knowledge questions get an honest "not sure", never an invented price or policy.
When a visitor leaves a name, phone or email, you get an email within seconds with the full transcript attached.
Visitors are answered in the language they write in. Works for English sites, Chinese sites, and everything between.
No platform plugin needed. WordPress, Shopify, Wix, Squarespace, Webflow or hand-built — paste the snippet and it works.
Set the colour, assistant name and opening line in a minute. Pro plans remove our badge entirely.
The snippet only works on your domains. Conversations are isolated per visitor and never used for model training.
Start with 14 days free. Every plan has every feature — plans differ only in bots and volume.
No. Before every reply it searches your website content; if there is no supporting text it says it is not sure and points the visitor to you. You can also add owner instructions — opening hours, topics to avoid — in the dashboard.
No. Enter your URL and we crawl your public pages automatically. For anything not on the site (an internal price list, say) you can paste text into the knowledge base.
Click Re-crawl in the dashboard and the knowledge base refreshes within minutes. Scheduled automatic refresh is on the roadmap.
Anything that lets you add a snippet of HTML: WordPress, Shopify, Wix, Squarespace, Webflow, custom builds. No plugin required.
Conversations are stored under your account so you can review them and collect leads. We do not train models on them or share them with third parties. See the privacy policy.
The bot pauses and tells visitors to contact you directly. Nothing is charged automatically. Pick a plan whenever you are ready.
One URL. Five minutes. A support bot that is online around the clock and only tells the truth.
Start free